The Commission is mandated to facilitate the resolution of disputes and review complaints. Sections 26 and 27 of the Act provides:

  1. At the request of an Indigenous community, an Indigenous government or other Indigenous governing body, an Indigenous organization or the Government of Canada, the Office may provide services, including mediation or other culturally appropriate services, to facilitate the resolution of a dispute related to
    1. the fulfilment by any party of an obligation related to Indigenous languages under an agreement entered into by the Government of Canada;
    2. funding provided by the Government of Canada for the purposes of an initiative related to Indigenous languages;
    3. the fulfilment of any of the Government of Canada’s obligations under this Act; or
    4. the implementation of any of the Government of Canada’s policies and programs related to Indigenous languages.
  1. (1) The Commissioner may conduct a review of a complaint, filed by an Indigenous government or other Indigenous governing body, an Indigenous organization or an Indigenous person, respecting any matter referred to in any of paragraphs 26(a) to (d).(2) After conducting the review, the Commissioner must prepare a report containing any recommendations that the Commissioner considers to be appropriate.
Les mains de l’artiste métisse Jennine Krauchi tiennent un morceau de tissu brodé sur lequel elle ajoute une broderie perlée à motifs floraux autour d’un motif représentant un feu. Le symbole de l’infini métis et le mot « Canada » sont visibles sur le tissu.

OCIL-Metis-beader-green

Source: Jennine Krauchi/Royal Canadian Mint

Over the coming months, more details on the Dispute Resolution and Complaints process will be made available on this page.